Return Policy & Instructions

If you are not satisfied with a Gevalia purchase due to an error on our part or a quality issue, please contact us within 14 days of receiving your order for a product replacement. Due to the perishable nature of the product, we do not accept returns.

If you want to cancel an order that our team has confirmed has not yet shipped, we will process the cancellation. To contact customer service, please use the Contact us form on or call 1-800-438-2542.